Doreen Bray is the Manager, Enterprise Applications for Information Technology at UMass Lowell.

Doreen Bray

Executive Director of Enterprise Applications

Department
Information Technology
Phone
978-934-4777
Fax
978-934-4012
Office
University Crossing, Suite M50

Education

  • Bachelor of Science in Business Administration with a concentration in accounting

Biosketch

Doreen Bray is the Executive Director of Enterprise Applications, overseeing enterprise technology systems and digital transformation initiatives. She leads a team responsible for enhancing system efficiency, improving user experience, and aligning technology solutions with institutional goals.

A proud UMass Lowell alumnus, Doreen has played a key role in implementing and modernizing enterprise systems, including Salesforce CRM, Boomi ETL, PeopleSoft ERP, and ServiceNow. With over 30 years of experience in enterprise applications and IT leadership, she brings expertise in system integration, process automation, and project management to optimize technology operations.

She collaborates with university leadership and cross-functional teams to support technology-driven initiatives that improve administrative processes and student success efforts. Doreen is a Certified Project Management Professional (PMP)® and a Certified Salesforce Administrator, ensuring a structured, solutions-oriented approach to enterprise system strategy and implementation.

Selected Awards and Honors

  • Recipient of UMass Lowell Pillars of Excellence Award